Ale
What I liked most is the little case. You press the button whenever you like and tell it whatever you need to keep, an email address or an idea that just came to you. It stays recorded, and later you ask the agent to send it to you.
Plaud Web has loads of templates, you can make your own, and the summaries come out as lovely outlines. It also understands 112 languages, not just English.
But what I really keep is being able to look at the other person while we talk, instead of taking notes. That is something we should not lose.